The Big Hidden Problem With Uber? Insincere 5-Star Ratings

Despite a code of transparency and trust, companies like Uber aren't encouraging honest feedback, so all experiences are five-star. This is an alarming notion.
Despite a code of transparency and trust, companies like Uber aren't encouraging honest feedback, so all experiences are five-star. This is an alarming notion.

Uber Fights Back Against Bad Ratings Scams for Refunds

How to Get a 5-Star Uber Passenger Rating

These 22 Passenger Reviews Perfectly Capture the Hilarious Chaos of Taking an Uber - FAIL Blog - Funny Fails

The Gig Economy: Workers and Media in the Age of Convergence 9780367690212, 9780367686222, 9781003140054

PDF) Conflict of Laws in the Maze of Digital Platforms

Reputation inflation explains why Uber's five-star driver ratings system became useless

How to Get a 5-Star Uber Passenger Rating

What did you do to get a bad rating? Does big tip = 5 stars? : r/uber

The Police Cannot Be Present at Every Transaction”: Regulating Marketplace Meetings between Taxi Drivers and Passengers in Asheville, North Carolina, 1914-1922 - Seth Epstein, 2020