What is the definition for Priority 1 (P1) and Priority (P2) incidents?

What is the definition for Priority 1 (P1) and Priority (P2) incidents? Read the answers (7 comments) from verified experts and share your thoughts with Gartner Peer Community.

How to choose incident priority and design a matrix, by Carlos Helpdesk

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What are incident priority levels?, Opsgenie

Tomas Rybing on Priority Pyramid

January 12: A 3-choice framework for prioritization

Practical Guide to SRE: Incident Severity Levels

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